OUR MISSION
Our goal at VIVO is to make you feel pampered and look fabulous. We will serve you in a clean, comfortable, relaxing environment. Your friendly opinion will always help us serve you better. We hope you have as much fun being here as we have serving you! Complimentary Wi-Fi and refreshments are available on your day of service.
APPOINTMENTS
Appointments are strongly recommended. Text / Call (304) 283-4374 to make an appointment. Please consult our website for our hours & directions. We recommend booking your appointment before leaving the salon so we can ensure we serve you with your best wishes.
DEPOSITS
A $100 Deposit is required for Microblading Services at the time of booking.
Deposits can be sent via Zelle, Venmo, or Cash App.
Zelle: 304-283-4374
Venmo: @Vi-Nguyen-112 (304-283-4374)
Cash App: $vingyn
CANCELLATION
As a courtesy to clients and staff, a 24-hour cancellation notice is required, or scheduled services will be charged in full. Guests who fail to give notice more than twice will be asked to pre-pay for their next appointment.
ALL PERMANENT MAKE-UP SERVICES: A $100 deposit is required to schedule your procedure, which is applied to your final total. If you need to reschedule your service for any reason, you may keep your appointment deposit if we are given 1 week’s notice. Any no-call, no-show, or missed appointment within 48 hours prior to the date of your procedure will be charged in full, unless an emergency arises, and only with prior approval. Reschedule is required.
GIFT CARDS
Gift Cards are available for purchase online. Purchases require a credit card payment. All gift cards are non-refundable & may not be redeemed for cash. Cannot be replaced if lost or stolen!
PAYMENTS
We accept:
Zelle, Venmo, or Cash App.
Zelle: 304-283-4374
Venmo: @Vi-Nguyen-112 (304-283-4374)
Cash App: $vingyn
All service sales are final. Once services are provided, no refund is available.
PRODUCTS
Eyelash Extensions: Lavish Lashes
Permanent Makeup: Tina Davies Professional
Hair Care: Moroccanoil, CHI, KMS
Waxing: GiGi
We use only the best, healthiest products. Ammonia FREE & Sulfate FREE.
CHILDREN & PETS
We love children. However, for safety and to ensure a relaxing pampering experience for all guests, our studio is not suitable for children or pets.
GRATUITY
This is your way of thanking us for a job well done! For your satisfaction & personal discretion, NO gratuity is added to any of your services. We thank you sincerely for your generosity. Customary gratuity is recommended to start at 20%...